Phenomenal Networks Selected To Join Ingram Micro Services
Network, An Exclusive Network Of Technical And Professional
Service Experts

Edina, Minnesota – Phenomenal Networks announced today it has been selected by Ingram Micro, Inc. (NYSE: IM), a global leader in technology sales, marketing and logistics, to be the local representative of the Ingram Micro Services Network (IMSN). The IMSN targets end-user customers that require on-site technical and break/fix support as well as professional services. Phenomenal was chosen based on their experience and strong technical capabilities with IP Telephony and wireless systems.

"Our membership to IMSN underlines Ingram Micro's confidence in our staff and the partnering approach we take with our customers," commented Dave Shepherdson, president of Phenomenal Networks. "Programs of this type are vital to ensuring that end-user customers are properly supported at the local level with the best possible experts."

"Ingram Micro and the IMSN look for quality partners, like Phenomenal Networks, to service and support technologies installed in a broad range of businesses and vertical markets," said Justin Crotty, vice president, channel marketing, Ingram Micro North America. "With the growing importance of IP telephony and wireless technologies, it is important to our vendor partners in this space that their products and solutions are maintained by knowledgeable first-class service providers."

The IMSN covers 800 metropolitan markets throughout North America. More than 10,000 highly certified technicians provide 24/7 support with problems ranging from implementation of entire networks to single desktop support. Customers requiring support simply call a toll-free number and the IMSN call center initiates the appropriate local support group and monitors the project to a successful conclusion.

"Phenomenal is pleased to be part of this program for two reasons," said Shepherdson, "We can now assure our customers that they can get nationwide support from companies that are equivalently qualified to Phenomenal staff. Also we benefit from expanded local business leads via referrals from other companies in the network."

About Ingram Micro

As a vital link in the technology value chain, Ingram Micro creates sales and profitability opportunities for vendors and resellers through unique marketing programs, outsourced logistics services, technical support, financial services, and product aggregation and distribution. The company serves 100 countries and is the only global IT distributor with operations in Asia. Visit www.ingrammicro.com/corp.

September 1, 2005